Life & Health HMP hotline, claims and licence
Life & Health HMP, Inc. is an HMO (health maintenance organization).
Licensed. Certificate of Authority no. HMO-2026-06-R.IC HMO list dated Aug 31, 2026. Its 2025 revenue of ₱727.4 million was the 11th highest of 27 HMOs in IC statistics. Of every peso of revenue in 2025 it paid 73 centavos in members' health care and claims (₱531.6 million ÷ ₱727.4 million, IC HMO statistics).
- 24/7 Customer Service (Nationwide Hotline)(032) 419-4777
- 24/7 Customer Service0917-633-7674
- 24/7 Customer Service0917-633-7665
Life & Health HMP hotline and claims
| 24/7 Customer Service | 0917-108-3877 |
|---|---|
| 24/7 Customer Service | 0917-772-5753 |
| customerservice@lifeandhealthhmp.com |
From Life & Health HMP's contact page.
- If treated in a non-accredited facility or by a non-accredited doctor, download the reimbursement form.
- Fill out the form and attach required documents; invoices and official receipts must be originals.
- Submit to your company nurse/HR or the nearest Life & Health office.
Life & Health HMP claims page · Reimbursement · Accredited hospitals and clinics
- Claim refused or unpaid: the Insurance Commission regulates Life & Health HMP and sets the rules for adjudicating HMO claims, so the complaint goes to the IC.EO 192 sec. 4(a)
- If the HMO fails: the IC can appoint a conservator, receiver or liquidator to protect members.EO 192 sec. 4(e), 4(i)
Complaints
- Write to Life & Health HMP first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Life & Health HMP products and plans
- Full-risk Program
- Administrative Services Only (ASO)
IC records
| Revenue, 2025 (IC) | ₱727.4 million, 11th of 27 |
|---|---|
| Health care benefits and claims, 2025 | ₱531.6 million |
Company details
- Licensed company
- Life & Health HMP, Inc.
- Certificate of Authority
- HMO-2026-06-R
- Official website
- lifeandhealthhmp.com
- Licensed for: prepaid health care plans: agreed health services for enrolled members, for a fixed fee paid in advance for a set period.EO 192 sec. 2
- Licence: every HMO needs a licence to operate from the Insurance Commission, which issues, renews, suspends and revokes HMO certificates.EO 192 sec. 4(b), 5
- Not an insurer: life insurance comes from a company on the life list, under a different licence.
How tax applies to the plan
- Premiums you pay: employees on pure compensation income cannot deduct HMO or health insurance premiums. Since TRAIN, Sec. 34 allows them no deductions, and the old ₱2,400 health premium deduction is gone. Self-employed people and businesses work under the business-expense rules instead. See health insurance for the self-employed.NIRC Sec. 34 as amended by RA 10963, from Jan 1, 2018
- Worked example: an employee on salary only pays ₱15,000 a year for a family HMO plan. Deduction allowed on the income tax return: ₱0, so taxable income stays the same (Sec. 34 as amended by TRAIN).
Before you sign or pay
- Match the company and number. Your contract should name Life & Health HMP, Inc. and the licence number shown at the top of this page.
- Ask for the seller's IC licence. Ask which HMO they represent and confirm it with Life & Health HMP.
- Pay Life & Health HMP, not a person. Keep the official receipts issued in Life & Health HMP's name.
Questions
Is Life & Health HMP legit?
Yes. Life & Health HMP, Inc. is licensed by the Insurance Commission (licence HMO-2026-06-R). A genuine contract names Life & Health HMP, Inc. and that number.
What is the Life & Health HMP hotline?
(032) 419-4777 (24/7 Customer Service (Nationwide Hotline)), or 0917-633-7674, as printed on lifeandhealthhmp.com.
How do I file a claim with Life & Health HMP?
Start from the claims page on lifeandhealthhmp.com, which lists the forms and documents for each claim type. If the HMO refuses or delays, complain to the Insurance Commission, which adjudicates HMO claims under EO 192.
How do I get a Life & Health HMP reimbursement?
Life & Health HMP explains reimbursement for services you paid for yourself on lifeandhealthhmp.com; follow the page linked in the claims section above.
Which hospitals accept Life & Health HMP?
Life & Health HMP keeps its list of accredited hospitals and clinics on its own site, lifeandhealthhmp.com. Check it before a planned visit, because networks change.