InLife Benefits hotline, claims and licence
InLife Benefits Insurance Company, Inc. is a life insurance company. It was formerly Generali Life Assurance Philippines, Inc..
Licensed. Certificate of Authority no. 2025/06-R-A.IC life insurer list dated Aug 31, 2026. Its 2025 premium income of ₱3,399.9 million ranks 17th of the 33 companies in the IC's premium table. That is 0.84% of the ₱403.2 billion all life insurers collected in 2025 (₱3,399.9 million ÷ ₱403.2 billion, IC premium table). 87 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 26th most of the 34 companies licensed to sell life insurance.
- Customer Care Hotline+632 8580 6600
- 24/7 Call-A-Doc (Telemedicine)+632 8373 0002
- Toll Free Hotline1800 1888 5637
InLife Benefits hotline and claims
| Corporate Trunkline | +632 8888 0808 |
|---|---|
| Customer Care Hotline (Mobile) | +63 917 6805374 |
| customercare@inlifebenefits.com.ph |
From InLife Benefits's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If InLife Benefits becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to InLife Benefits first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
InLife Benefits products and plans
- Group Life
- Group Personal Accident
- Group Credit Life
- Group Health
- Individual Plans
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 87 |
|---|---|
| Agents with a life licence | 87 |
| Premium income, 2025 (IC) | ₱3,399.9 million, rank 17 of 33 |
Company details
- Licensed company
- InLife Benefits Insurance Company, Inc.
- Certificate of Authority
- 2025/06-R-A
- IC note on the licence
- Amended license effective Dec 12, 2025
- Former name
- Generali Life Assurance Philippines, Inc.
- Head office
- 10th Floor Petron Mega Plaza Building, 358 Sen. Gil Puyat Avenue, Makati City
- Official website
- inlifebenefits.com.ph
- Licensed for: life insurance. Variable life (VUL) may be sold only by an agent with a variable contract licence; no agent on the IC lists holds that licence for InLife Benefits.Insurance Code sec. 316
- Not licensed for: car, property and other non-life cover. Those come from the non-life list.
How tax applies to the policy
- Death benefit: proceeds paid to heirs or beneficiaries when the insured dies are not taxable income. Interest the insurer pays on proceeds it keeps for you is taxable. See income tax calculator.NIRC Sec. 32(B)(1), in force since Jan 1, 1998
- Estate tax: proceeds on your own life count in your gross estate when they are paid to your estate, or to a beneficiary you can still change. They stay out when the policy names the beneficiary as irrevocable. See estate and estate tax.NIRC Sec. 85(E), in force since Jan 1, 1998
- Premiums returned to you: the premiums you paid, returned during the term, at maturity or when you surrender a life, endowment or annuity policy, are not taxable income. See income tax calculator.NIRC Sec. 32(B)(2), in force since Jan 1, 1998
- Worked example: a ₱1,000,000 death benefit paid to a beneficiary the insured could still change. Income tax on it: ₱0 (Sec. 32(B)(1)). It adds ₱1,000,000 to the gross estate (Sec. 85(E)); once the estate's deductions are used up, that is ₱60,000 more estate tax at 6% (Sec. 84). Paid to an irrevocable beneficiary, it adds ₱0.
Before you sign or pay
- Match the company and number. Your policy should name InLife Benefits Insurance Company, Inc. and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show InLife Benefits Insurance and a licence end date that has not passed.
- Pay InLife Benefits Insurance, not a person. Keep the official receipts issued in InLife Benefits Insurance's name.
Questions
Is InLife Benefits legit?
Yes. InLife Benefits Insurance Company, Inc. is licensed by the Insurance Commission (licence 2025/06-R-A). A genuine policy names InLife Benefits Insurance Company, Inc. and that number.
What is the InLife Benefits hotline?
+632 8580 6600 (Customer Care Hotline), or +632 8373 0002, as printed on inlifebenefits.com.ph.
Does InLife Benefits sell VUL?
None of its agents on the IC agent lists of Sep 25, 2026 holds the variable contract licence needed to sell VUL (Insurance Code sec. 316).
Is InLife Benefits the same company as Generali Life Assurance Philippines, Inc.?
Yes. The IC list prints Generali Life Assurance Philippines, Inc. as its former name, so policies issued under that name sit with InLife Benefits Insurance Company, Inc.