Stronghold Insurance hotline, claims and licence
Stronghold Insurance Company, Inc. is a non-life insurance company.
Licensed. Certificate of Authority no. 2025/42-R.IC non-life insurer list dated Aug 31, 2026. Its 2025 gross premiums written of ₱6,399.5 million rank 5th of the 54 companies in the IC's non-life premium table. That is 4.3% of the ₱149.1 billion written by all non-life and composite insurers in 2025 (₱6,399.5 million ÷ ₱149.1 billion, IC non-life premium table). 164 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 21st most of the 53 companies licensed to sell non-life insurance.
- Head Office(632) 8891-1329 to 37
- Head Office0917-805-0725
Stronghold Insurance hotline and claims
From Stronghold Insurance's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If Stronghold Insurance becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to Stronghold Insurance first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Stronghold Insurance products and plans
- Suretyship
- Comprehensive General Liability
- Property Floater Insurance
- Contractor's All Risks Insurance
- Marine Insurance
- Personal Accident Insurance
- Fire Insurance
- Motor Car Insurance
See Stronghold Insurance plans on strongholdinsurance.com.ph
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 164 |
|---|---|
| Agents with a non-life licence | 164 |
Company details
- Licensed company
- Stronghold Insurance Company, Inc.
- Certificate of Authority
- 2025/42-R
- Head office
- 17th Floor. Security Bank Centre, 6776 Ayala Avenue, Makati City
- Official website
- strongholdinsurance.com.ph
- Licensed for: non-life insurance such as motor, property, fire, travel and surety bonds.
- Not licensed for: life insurance and VUL. Those come from the life list.
How tax applies to the policy
- Documentary stamp tax: fire, marine and other property insurance policies carry DST of ₱0.50 on each ₱4 of premium charged. See documentary stamp tax calculator.NIRC Sec. 184, in force since Jan 1, 1998
- Worked example: a fire insurance policy with a ₱10,000 premium. DST = ₱10,000 ÷ ₱4 = 2,500 units × ₱0.50 = ₱1,250 (Sec. 184).
Before you sign or pay
- Match the company and number. Your policy should name Stronghold Insurance Company, Inc. and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show Stronghold Insurance and a licence end date that has not passed.
- Pay Stronghold Insurance, not a person. Keep the official receipts issued in Stronghold Insurance's name.
Questions
Is Stronghold Insurance legit?
Yes. Stronghold Insurance Company, Inc. is licensed by the Insurance Commission (licence 2025/42-R). A genuine policy names Stronghold Insurance Company, Inc. and that number.
What is the Stronghold Insurance hotline?
(632) 8891-1329 to 37 (Head Office), or 0917-805-0725, as printed on strongholdinsurance.com.ph.