Maxicare Insurance hotline, claims and licence
Maxicare Insurance is the brand of Maxicare Life Insurance Corporation, a life insurance company. One other company on the IC lists shares the name, each with its own licence.
Licensed. Certificate of Authority no. 2025/27-R.IC life insurer list dated Aug 31, 2026. Its 2025 premium income of ₱353.2 million ranks 28th of the 33 companies in the IC's premium table. That is 0.09% of the ₱403.2 billion all life insurers collected in 2025 (₱353.2 million ÷ ₱403.2 billion, IC premium table). 36 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 29th most of the 34 companies licensed to sell life insurance.
- Contact Number+632-8840-5433(LIFE)
Maxicare Insurance hotline and claims
| inquiries@maxilife.com.ph |
From Maxicare Insurance's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If Maxicare Insurance becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to Maxicare Insurance first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Maxicare Insurance products and plans
- HealthEase
- LifeEase
- ProtectEase
- ProtectEase Professional
- TriShield 9 Health
- TriShield 9 Life
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 36 |
|---|---|
| Agents with a life licence | 36 |
| Premium income, 2025 (IC) | ₱353.2 million, rank 28 of 33 |
This company shares the Maxicare Insurance name but hold separate licences. Your contract shows which one you deal with.
| Maxicare Healthcare Corp. | hmo, HMO-2026-10-R |
|---|
Company details
- Brand
- Maxicare Insurance
- Licensed company
- Maxicare Life Insurance Corporation
- Certificate of Authority
- 2025/27-R
- Head office
- 22nd Floor Robinsons Summit Center, 6783 Ayala Avenue, Brgy. Bel-Air, Makati City
- Official website
- maxilife.com.ph
- Licensed for: life insurance. Variable life (VUL) may be sold only by an agent with a variable contract licence; no agent on the IC lists holds that licence for Maxicare Insurance.Insurance Code sec. 316
- Not licensed for: car, property and other non-life cover. Those come from the non-life list.
How tax applies to the policy
- Death benefit: proceeds paid to heirs or beneficiaries when the insured dies are not taxable income. Interest the insurer pays on proceeds it keeps for you is taxable. See income tax calculator.NIRC Sec. 32(B)(1), in force since Jan 1, 1998
- Estate tax: proceeds on your own life count in your gross estate when they are paid to your estate, or to a beneficiary you can still change. They stay out when the policy names the beneficiary as irrevocable. See estate and estate tax.NIRC Sec. 85(E), in force since Jan 1, 1998
- Premiums returned to you: the premiums you paid, returned during the term, at maturity or when you surrender a life, endowment or annuity policy, are not taxable income. See income tax calculator.NIRC Sec. 32(B)(2), in force since Jan 1, 1998
- Worked example: a ₱1,000,000 death benefit paid to a beneficiary the insured could still change. Income tax on it: ₱0 (Sec. 32(B)(1)). It adds ₱1,000,000 to the gross estate (Sec. 85(E)); once the estate's deductions are used up, that is ₱60,000 more estate tax at 6% (Sec. 84). Paid to an irrevocable beneficiary, it adds ₱0.
Before you sign or pay
- Match the company and number. Your policy should name Maxicare Life Insurance Corporation, not only the Maxicare Insurance brand, and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show Maxicare Life Insurance and a licence end date that has not passed.
- Pay Maxicare Life Insurance, not a person. Keep the official receipts issued in Maxicare Life Insurance's name.
Questions
Is Maxicare Insurance legit?
Yes. Maxicare Life Insurance Corporation is licensed by the Insurance Commission (licence 2025/27-R). A genuine policy names Maxicare Life Insurance Corporation and that number.
What is the Maxicare Insurance hotline?
+632-8840-5433(LIFE) (Contact Number), as printed on maxilife.com.ph.
Does Maxicare Insurance sell VUL?
None of its agents on the IC agent lists of Sep 25, 2026 holds the variable contract licence needed to sell VUL (Insurance Code sec. 316).