Country Bankers Life and General hotline, claims and licence
Country Bankers Life and General Insurance Corporation is an insurer licensed for both life and non-life insurance. It was formerly Country Bankers Life Insurance Corporation. One other company on the IC lists shares the name, each with its own licence.
Licensed. Certificate of Authority no. 2025/75-O.IC life insurer list dated Aug 31, 2026. Its 2025 premium income of ₱408.8 million (life business) ranks 27th of the 33 companies in the IC's premium table. That is 0.10% of the ₱403.2 billion all life insurers collected in 2025 (₱408.8 million ÷ ₱403.2 billion, IC premium table). 28 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 30th most of the 34 companies licensed to sell life insurance.
- Phone Number Life8523-8611 to 18
Country Bankers Life and General hotline and claims
| info@countrybankerslife.com.ph |
From Country Bankers Life and General's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If Country Bankers Life and General becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to Country Bankers Life and General first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Country Bankers Life and General products and plans
- Alalay sa Buhay
- CB Ipon
- CB Kalinga
- Creditor’s Group Life
- Mortgage Redemption Insurance
- Motorcar Insurance
- Fire Insurance
- Personal Accident Insurance
See Country Bankers Life and General plans on countrybankers.com
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 28 |
|---|---|
| Agents with a microinsurance, life licence | 23 |
| Agents with a life licence | 5 |
| Premium income, 2025 (IC) | ₱408.8 million, rank 27 of 33 |
This company shares the Country Bankers Life and General name but hold separate licences. Your contract shows which one you deal with.
| Country Bankers Insurance Corporation | non-life insurer, 2025/48-R |
|---|
Company details
- Licensed company
- Country Bankers Life and General Insurance Corporation
- Certificate of Authority
- 2025/75-O
- Valid until
- Dec 31, 2027
- Former name
- Country Bankers Life Insurance Corporation
- Head office
- Country Bankers Centre, No. 648 T. M. Kalaw Street, Ermita, Manila
- Official website
- countrybankers.com
- Licensed for: both life and non-life insurance. VUL needs an agent with a variable contract licence; no agent on the IC lists holds that licence for Country Bankers Life and General.Insurance Code sec. 316
How tax applies to the policy
- Death benefit: proceeds paid to heirs or beneficiaries when the insured dies are not taxable income. Interest the insurer pays on proceeds it keeps for you is taxable. See income tax calculator.NIRC Sec. 32(B)(1), in force since Jan 1, 1998
- Estate tax: proceeds on your own life count in your gross estate when they are paid to your estate, or to a beneficiary you can still change. They stay out when the policy names the beneficiary as irrevocable. See estate and estate tax.NIRC Sec. 85(E), in force since Jan 1, 1998
- Documentary stamp tax: fire, marine and other property insurance policies carry DST of ₱0.50 on each ₱4 of premium charged. See documentary stamp tax calculator.NIRC Sec. 184, in force since Jan 1, 1998
- Worked example: a ₱1,000,000 death benefit paid to a beneficiary the insured could still change. Income tax on it: ₱0 (Sec. 32(B)(1)). It adds ₱1,000,000 to the gross estate (Sec. 85(E)); once the estate's deductions are used up, that is ₱60,000 more estate tax at 6% (Sec. 84). Paid to an irrevocable beneficiary, it adds ₱0.
Before you sign or pay
- Match the company and number. Your policy should name Country Bankers Life and General Insurance Corporation and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show Country Bankers Life and General Insurance and a licence end date that has not passed.
- Pay Country Bankers Life and General Insurance, not a person. Keep the official receipts issued in Country Bankers Life and General Insurance's name.
Questions
Is Country Bankers Life and General legit?
Yes. Country Bankers Life and General Insurance Corporation is licensed by the Insurance Commission (licence 2025/75-O). A genuine policy names Country Bankers Life and General Insurance Corporation and that number.
What is the Country Bankers Life and General hotline?
8523-8611 to 18 (Phone Number Life), as printed on countrybankers.com.
How long is Country Bankers Life and General's licence valid?
The IC prints a validity period under its list: License valid from Jun 20, 2025 to Dec 31, 2027.
Does Country Bankers Life and General sell VUL?
None of its agents on the IC agent lists of Sep 25, 2026 holds the variable contract licence needed to sell VUL (Insurance Code sec. 316).
Is Country Bankers Life and General the same company as Country Bankers Life Insurance Corporation?
Yes. The IC list prints Country Bankers Life Insurance Corporation as its former name, so policies issued under that name sit with Country Bankers Life and General Insurance Corporation.