Corporate Guarantee hotline, claims and licence
Corporate Guarantee and Insurance Company, Inc. is a non-life insurance company.
Licensed. Certificate of Authority no. 2025/67-R.IC non-life insurer list dated Aug 31, 2026. Its 2025 gross premiums written of ₱438.3 million rank 42nd of the 54 companies in the IC's non-life premium table. That is 0.29% of the ₱149.1 billion written by all non-life and composite insurers in 2025 (₱438.3 million ÷ ₱149.1 billion, IC non-life premium table). 38 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 40th most of the 53 companies licensed to sell non-life insurance.
- Client Care+63 999 885 3986
- Sales+63 918 854 2913
- Claims Center+63 918 854 2267
Corporate Guarantee hotline and claims
| Claims Center | +63 918 854 2070 |
|---|---|
| Claims Center | +63 918 854 5085 |
| clientcare@corporateguarantee.com.ph |
From Corporate Guarantee's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If Corporate Guarantee becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to Corporate Guarantee first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Corporate Guarantee products and plans
- Motor
- Fire
- Casualty
- Cargo
- Bonds
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 38 |
|---|---|
| Agents with a non-life licence | 38 |
Company details
- Licensed company
- Corporate Guarantee and Insurance Company, Inc.
- Certificate of Authority
- 2025/67-R
- Head office
- 2nd Floor, CGIC Building, Jose Abad Santos Avenue, City of San Fernando, Pampanga
- Official website
- corporateguarantee.com.ph
- Licensed for: non-life insurance such as motor, property, fire, travel and surety bonds.
- Not licensed for: life insurance and VUL. Those come from the life list.
How tax applies to the policy
- Documentary stamp tax: fire, marine and other property insurance policies carry DST of ₱0.50 on each ₱4 of premium charged. See documentary stamp tax calculator.NIRC Sec. 184, in force since Jan 1, 1998
- Worked example: a fire insurance policy with a ₱10,000 premium. DST = ₱10,000 ÷ ₱4 = 2,500 units × ₱0.50 = ₱1,250 (Sec. 184).
Before you sign or pay
- Match the company and number. Your policy should name Corporate Guarantee and Insurance Company, Inc. and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show Corporate Guarantee and Insurance and a licence end date that has not passed.
- Pay Corporate Guarantee and Insurance, not a person. Keep the official receipts issued in Corporate Guarantee and Insurance's name.
Questions
Is Corporate Guarantee legit?
Yes. Corporate Guarantee and Insurance Company, Inc. is licensed by the Insurance Commission (licence 2025/67-R). A genuine policy names Corporate Guarantee and Insurance Company, Inc. and that number.
What is the Corporate Guarantee hotline?
+63 999 885 3986 (Client Care), or +63 918 854 2913, as printed on corporateguarantee.com.ph.