IC licensedServicing insurer
The New India Assurance: licence, claims and complaints
The New India Assurance Company, Ltd. is a servicing insurance company. It sells no new policies; it only services Philippine policies it already issued.
Licensed. Certificate of Authority no. 2025/76-R.IC list dated Aug 31, 2026. The IC's 2025 non-life premium table shows negative gross premiums written for it (−₱779,383).
Filing a claim with The New India Assurance
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If The New India Assurance becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to The New India Assurance first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Company details
- Licensed company
- The New India Assurance Company, Ltd.
- Certificate of Authority
- 2025/76-R
- Head office
- 405 ITC Building, 337 Sen. Gil Puyat Avenue, Makati City
- Official website
- newindia.co.in
- Licensed for: existing Philippine policies only: collecting premiums, policy loans, cash surrender values and reinstating lapsed policies.Insurance Code sec. 286
- Buying a new policy? A servicing insurer has stopped writing new business in the Philippines and only services the policies it already issued.Insurance Code sec. 286
Before you sign or pay
- Match the company and number. Your policy should name The New India Assurance Company, Ltd. and the licence number shown at the top of this page.
- Pay The New India Assurance, not a person. Keep the official receipts issued in The New India Assurance's name.
Questions
Is The New India Assurance legit?
Yes. The New India Assurance Company, Ltd. is licensed by the Insurance Commission (licence 2025/76-R). A genuine policy names The New India Assurance Company, Ltd. and that number.