MoneeInsure hotline, claims and licence
MoneeInsure General Insurance Co., Inc. is a non-life insurance company. It was formerly SeaInsure General Insurance Co., Inc.. 2 other companies on the IC lists share the name, each with its own licence.
Licensed. Certificate of Authority no. 2025/60-R-A.IC non-life insurer list dated Aug 31, 2026. Its 2025 gross premiums written of ₱906.9 million rank 36th of the 54 companies in the IC's non-life premium table. That is 0.61% of the ₱149.1 billion written by all non-life and composite insurers in 2025 (₱906.9 million ÷ ₱149.1 billion, IC non-life premium table).
- Official Telephone(+63) 917-1353-639
- MoneeInsure Roadside Service and Travel Assistance (24/7)+632 8459 4741
MoneeInsure hotline and claims
| inquiries@support.moneeinsure.com.ph |
From MoneeInsure's contact page.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If MoneeInsure becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to MoneeInsure first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
MoneeInsure products and plans
- Personal Accident
- Credit Protection
IC records
These 2 companies share the MoneeInsure name but hold separate licences. Your contract shows which one you deal with.
| MoneeInsure Life Insurance Co., Inc. | life insurer, 2025/25-R-A |
|---|---|
| MONEEINSURE INSURANCE BROKER INC. | insurance broker, IB-05-2026-R |
Company details
- Licensed company
- MoneeInsure General Insurance Co., Inc.
- Certificate of Authority
- 2025/60-R-A
- IC note on the licence
- Amended license effective Aug 13, 2025
- Former name
- SeaInsure General Insurance Co., Inc.
- Head office
- 20/F The Podium West Tower, 12 ADB Avenue, Ortigas Center, Mandaluyong City
- Official website
- moneeinsure.com.ph
- Licensed for: non-life insurance such as motor, property, fire, travel and surety bonds.
- Not licensed for: life insurance and VUL. Those come from the life list.
How tax applies to the policy
- Documentary stamp tax: fire, marine and other property insurance policies carry DST of ₱0.50 on each ₱4 of premium charged. See documentary stamp tax calculator.NIRC Sec. 184, in force since Jan 1, 1998
- Worked example: a fire insurance policy with a ₱10,000 premium. DST = ₱10,000 ÷ ₱4 = 2,500 units × ₱0.50 = ₱1,250 (Sec. 184).
Before you sign or pay
- Match the company and number. Your policy should name MoneeInsure General Insurance Co., Inc. and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show MoneeInsure General Insurance and a licence end date that has not passed.
- Pay MoneeInsure General Insurance, not a person. Keep the official receipts issued in MoneeInsure General Insurance's name.
Questions
Is MoneeInsure legit?
Yes. MoneeInsure General Insurance Co., Inc. is licensed by the Insurance Commission (licence 2025/60-R-A). A genuine policy names MoneeInsure General Insurance Co., Inc. and that number.
What is the MoneeInsure hotline?
(+63) 917-1353-639 (Official Telephone), or +632 8459 4741, as printed on seainsure.com.ph.
Is MoneeInsure the same company as SeaInsure General Insurance Co., Inc.?
Yes. The IC list prints SeaInsure General Insurance Co., Inc. as its former name, so policies issued under that name sit with MoneeInsure General Insurance Co., Inc.