Liberty Insurance hotline, claims and licence
Liberty Insurance Corporation is a non-life insurance company.
Licensed. Certificate of Authority no. 2025/23-R.IC non-life insurer list dated Aug 31, 2026. Its 2025 gross premiums written of ₱1,155.4 million rank 32nd of the 54 companies in the IC's non-life premium table. That is 0.77% of the ₱149.1 billion written by all non-life and composite insurers in 2025 (₱1,155.4 million ÷ ₱149.1 billion, IC non-life premium table). 323 licensed agents sell for it on the IC agent lists of Sep 25, 2026, the 17th most of the 53 companies licensed to sell non-life insurance.
- Head Office Telephone No.8819-1961 to 66
- Head Office (mobile)0917-6249312 / 0917-1245373 / 0917-1292003 / 0917-1249280
Liberty Insurance hotline and claims
From Liberty Insurance's contact page.
- Submit the online claim form with policy number, name, email and contact number.
- Attach supporting files to the form.
- Claim refused: you can file it with the IC instead of a court when it is ₱5,000,000 or less per claim (the limit since the 2013 amendment of the Insurance Code), not counting interest, costs and lawyer's fees. Either side can appeal to the Court of Appeals within 30 days.Insurance Code sec. 439
- If Liberty Insurance becomes insolvent: the IC's Security Fund pays allowed claims left unpaid, up to ₱20,000 per claim under the Insurance Code as amended in 2013.Insurance Code sec. 378
Complaints
- Write to Liberty Insurance first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
Liberty Insurance products and plans
- Motor Car Insurance
- Fire Property Insurance
- CGL Insurance
- Engineering Insurance
- Marine Insurance
- Personal Accident
- Property Floater
- Bonds / Suretyship
IC records
| Licensed agents, IC lists of Sep 25, 2026 | 323 |
|---|---|
| Agents with a non-life licence | 323 |
Company details
- Licensed company
- Liberty Insurance Corporation
- Certificate of Authority
- 2025/23-R
- Head office
- Jose Cojuangco & Sons Building, 119 dela Rosa corner Carlos Palanca Street, Legaspi Village, Makati City
- Official website
- libertyinsurance.com.ph
- Licensed for: non-life insurance such as motor, property, fire, travel and surety bonds.
- Not licensed for: life insurance and VUL. Those come from the life list.
How tax applies to the policy
- Documentary stamp tax: fire, marine and other property insurance policies carry DST of ₱0.50 on each ₱4 of premium charged. See documentary stamp tax calculator.NIRC Sec. 184, in force since Jan 1, 1998
- Worked example: a fire insurance policy with a ₱10,000 premium. DST = ₱10,000 ÷ ₱4 = 2,500 units × ₱0.50 = ₱1,250 (Sec. 184).
Before you sign or pay
- Match the company and number. Your policy should name Liberty Insurance Corporation and the licence number shown at the top of this page.
- Check the agent. Search their name in the agent check; the result should show Liberty Insurance and a licence end date that has not passed.
- Pay Liberty Insurance, not a person. Keep the official receipts issued in Liberty Insurance's name.
Questions
Is Liberty Insurance legit?
Yes. Liberty Insurance Corporation is licensed by the Insurance Commission (licence 2025/23-R). A genuine policy names Liberty Insurance Corporation and that number.
What is the Liberty Insurance hotline?
8819-1961 to 66 (Head Office Telephone No.), or 0917-6249312 / 0917-1245373 / 0917-1292003 / 0917-1249280, as printed on libertyinsurance.com.ph.
How do I file a claim with Liberty Insurance?
Start from the claims page on libertyinsurance.com.ph, which lists the forms and documents for each claim type. If Liberty Insurance refuses a claim of ₱5,000,000 or less, you can file it with the Insurance Commission instead of a court (Insurance Code sec. 439).