Is Cashalo legit?
Cashalo is on the SEC list, but its published top rate is above the SEC caps on a ₱5,000, 120-day loan. It is run by Paloo Financing, Inc (SEC Reg. No. CS201800209, CA No. 1162). The SEC list dated Sep 29, 2026 records it as "Cashalo". Being registered does not make every charge lawful: a charge above the caps can be reported to the SEC. SEC list, Sep 29, 2026
| Item | Result | Source |
|---|---|---|
| App on the SEC list of recorded online lending platforms (dated Sep 29, 2026) | Yes, as "Cashalo" | SEC list, Sep 29, 2026 |
| Company and SEC Reg. No. | Paloo Financing, Inc., CS201800209 | SEC list, Sep 29, 2026 |
| Certificate of Authority No. | 1162 (as printed by Cashalo) | Google Play, updated Sep 30, 2026 |
| Price published | Yes: Maximum APR 180%; maximum daily EIR 0.5%. | Google Play, updated Sep 30, 2026 |
| Loan amount and term | Up to ₱13,000, over 61 to 180 days | Google Play, updated Sep 30, 2026 |
| Google Play rating | 4.7 of 5 from 256,964 ratings, 10M+ installs, as of Oct 2, 2026 | Google Play, updated Sep 30, 2026 |
On ₱5,000 for 120 days, Cashalo's published terms come to at most ₱3,000 in interest and fees: Cashalo states a combined interest-and-fees rate of 15% a month, which works out to an all-in cost of 21.9% a month on the cash you receive because you repay in instalments but pay interest on the original amount the whole time. Cashalo states a monthly EIR of 0.5%, counting its charges against the original amount; SEC MC No. 14 s.2025 Sec. 2(d) defines EIR as the rate that discounts the payments to the net proceeds, which over 4 payments gives 21.9%. Cashalo on Google Play, updated Sep 30, 2026
Working: 180% a year × 120/360 days × ₱5,000 = ₱3,000 (interest and fees). The all-in rate is the monthly rate at which 4 payments of ₱2,000 repay the ₱5,000 you receive (SEC MC No. 14 s.2025 Sec. 2(d)).
Above the SEC caps for this loan: no separate interest rate to test against the 6% cap; all-in 21.9% a month against the 12% cap (above it) (SEC MC No. 14 s.2025, effective Apr 1, 2026). SEC MC No. 14 s.2025
Next: check the worked Disclosure Statement below, then compare Cashalo with the other recorded apps, or get it from its official Google Play listing.
Cashalo interest rate and what you pay back
Maximum APR 180%; maximum daily EIR 0.5%.Its own example, ₱2,000 for 90 days
Total repayment: 2000 + 360 + 360 = ₱2,720
- You pay back
- Up to ₱8,000
- Cash you receive
- ₱5,000
- Interest and fees
- Up to ₱3,000
- All-in cost (EIR) a month, at most
- 21.9%
- Share of the loan
- 60%
Terms from Cashalo's Google Play listing, updated Sep 30, 2026. The calculator gives the same ₱2,720 for Cashalo's own example. Documentary stamp tax on a ₱5,000 loan for 120 days is about ₱12.33 (NIRC Sec. 179); check whether the Disclosure Statement passes it on. DST calculator Source
Cashalo Disclosure Statement, worked out: ₱5,000 for 120 days
Cashalo must give you this statement in writing before the loan is made (RA 3765, the Truth in Lending Act, Sec. 4). These are the figures it should show at its published maximum; if yours differ, ask why before you accept.
| Figure | Inputs | Rule | Result |
|---|---|---|---|
| Amount financed | ₱5,000 borrowed, nothing taken off | RA 3765 Sec. 4(5) | ₱5,000 |
| Interest and fees (one combined rate) | 180% a year × 120/360 days × ₱5,000 | Cashalo's published maximum | ₱3,000 |
| Finance charge | Interest + every fee above | RA 3765 Sec. 4(6) | ₱3,000 |
| Simple annual rate | Cashalo publishes its maximum APR | RA 3765 Sec. 4(7) | Up to 180% |
| Late penalty, at most | 5% × ₱8,000 due | SEC MC No. 14 s.2025 Sec. 3 | ₱400 a month |
| All charges together, at most | 100% × ₱5,000 | SEC MC No. 14 s.2025 Sec. 3 | ₱5,000 |
| Documentary stamp tax on the loan | ⌈₱5,000 ÷ ₱200⌉ × ₱1.50 × 120/365 | NIRC Sec. 179, as amended by RA 10963 | ₱12.33 |
| Owed to you if the statement leaves one out | Greater of ₱100 or 2 × ₱3,000, up to ₱2,000 | RA 3765 Sec. 6(a) | ₱2,000 |
Should you borrow from Cashalo?
For ₱5,000 over 120 days, Pocketcash (Elending) costs at most ₱300, which is ₱2,700 less than Cashalo's published maximum of ₱3,000.
Skip Cashalo if
- you borrow ₱5,000 for 120 days at its top rate: that is above an SEC cap.
- you need more than ₱13,000.
Cashalo requirements, customer service and how to pay
- Requirements
- One valid ID
- hello@cashalo.com
- Phone
- +63 2 8470 6888
- Hours
- Monday to Friday, 8:00 AM to 5:00 PM
- Pay through
- GCash, Maya, ShopeePay, PalawanPay, Cebuana Express, 7-Eleven
As Cashalo lists them on its Google Play listing, updated Sep 30, 2026. Use only these channels or the app itself. Source
If you cannot pay Cashalo on time
If all ₱8,000 of a ₱5,000, 120-day Cashalo loan fell due unpaid, the penalty could be at most ₱400 a month, and interest, fees and penalties together could never pass ₱5,000. Paloo Financing, Inc's collectors, and any agency it hires, may not post your details, threaten you, call before 6 a.m. or after 10 p.m., or message anyone in your contacts except the guarantors you named (SEC MC No. 18 s.2019).
Complain to Cashalo first at hello@cashalo.com or +63 2 8470 6888. If that fails, report Paloo Financing, Inc to the SEC on hotline 14732 or the iMessage portal, and report messages to your contacts to the National Privacy Commission at complaints@privacy.gov.ph. All eight prohibited collection practices.
This page covers Cashalo's published terms and SEC record, not the offer in your own loan agreement. For a dispute over a specific loan, contact Cashalo first, then the SEC (hotline 14732); for a legal claim, a lawyer.
Questions about Cashalo
Who owns Cashalo?
Paloo Financing, Inc (SEC Reg. No. CS201800209), per the SEC list dated Sep 29, 2026.
What is Cashalo's interest rate?
Cashalo states (Cashalo's Google Play listing, updated Sep 30, 2026): "Maximum APR 180%; maximum daily EIR 0.5%." On ₱5,000 for 120 days: Cashalo states a combined interest-and-fees rate of 15% a month, which works out to an all-in cost of 21.9% a month on the cash you receive because you repay in instalments but pay interest on the original amount the whole time.
What are the requirements for Cashalo?
Cashalo lists (Cashalo's Google Play listing, updated Sep 30, 2026): One valid ID.
What is Cashalo's customer service number or e-mail?
Phone: +63 2 8470 6888. E-mail: hello@cashalo.com. Hours: Monday to Friday, 8:00 AM to 5:00 PM. As listed by Cashalo (Cashalo's Google Play listing, updated Sep 30, 2026).
How do I pay my Cashalo loan?
Cashalo lists these channels (Cashalo's Google Play listing, updated Sep 30, 2026): GCash, Maya, ShopeePay, PalawanPay, Cebuana Express, 7-Eleven. You should get a payment reference or receipt in the app; if none appears, the payment has not posted, so keep your proof of payment.
Does Cashalo call your contacts?
Paloo Financing, Inc may not contact anyone in your phone contacts except the guarantors or co-makers you named, even if you allowed access (SEC MC No. 18 s.2019, Sec. 1(h), issued Aug 19, 2019). Raise it with Cashalo at hello@cashalo.com, then the SEC on 14732.
Can I be jailed for an unpaid Cashalo loan?
The 1987 Constitution says: "No person shall be imprisoned for debt or non-payment of a poll tax." (1987 Constitution, Art. III, Sec. 20). Issuing a check that bounces is a separate offense under BP Blg. 22.
Cheaper than Cashalo for ₱5,000 over 120 days
No lender pays to appear on this site or to change its position.
- Pocketcash (Elending): at most ₱300 in interest and fees (18% a year × 120/360 days × ₱5,000 = ₱300 (interest and fees)); lends ₱1,000 to ₱50,000.
- Vplus: at most ₱300 in interest and fees (18% a year × 120/360 days × ₱5,000 = ₱300 interest); lends ₱1,000 to ₱50,000.
- Pesos.ph: at most ₱395 in interest and fees (24% a year × 120/365 days × ₱5,000 = ₱395 interest); lends ₱1,500 to ₱50,000.