IC licensedHMO
AsianCare hotline, claims and licence
Asiancare Health Systems, Inc. is an HMO (health maintenance organization).
Licensed. Certificate of Authority no. HMO-2024-01-R.IC HMO list dated Aug 31, 2026. Its 2025 revenue of ₱53.7 million was the 20th highest of 27 HMOs in IC statistics. Of every peso of revenue in 2025 it paid 66 centavos in members' health care and claims (₱35.3 million ÷ ₱53.7 million, IC HMO statistics).
- Landline(02) 8519-8751
- Landline(02) 8925-5298
- Smart0918-951-9576
AsianCare hotline and claims
| Globe | 0917-531-5008 |
|---|---|
| Sun | 0932-882-3018 |
| info@asiancareph.com |
From AsianCare's contact page.
- Claim refused or unpaid: the Insurance Commission regulates AsianCare and sets the rules for adjudicating HMO claims, so the complaint goes to the IC.EO 192 sec. 4(a)
- If the HMO fails: the IC can appoint a conservator, receiver or liquidator to protect members.EO 192 sec. 4(e), 4(i)
Complaints
- Write to AsianCare first. Put the policy or plan number, what happened and what you want in one letter or email, and keep proof of the date.
- Then go to the Insurance Commission. The IC takes requests for assistance on claims and complaints through its public assistance forms, by email to publicassistance@insurance.gov.ph or by phone on (02) 8523-8461 local 103 or 127.
- Report anyone selling without a licence to the IC Regulation, Enforcement and Prosecution Division, repd@insurance.gov.ph.
AsianCare products and plans
- Outpatient Care
- Emergency Care
- Hospital Confinement
- Dental Care
- Preventive Healthcare
IC records
| Revenue, 2025 (IC) | ₱53.7 million, 20th of 27 |
|---|---|
| Health care benefits and claims, 2025 | ₱35.3 million |
Company details
- Licensed company
- Asiancare Health Systems, Inc.
- Certificate of Authority
- HMO-2024-01-R
- Official website
- asiancareph.com
- Licensed for: prepaid health care plans: agreed health services for enrolled members, for a fixed fee paid in advance for a set period.EO 192 sec. 2
- Licence: every HMO needs a licence to operate from the Insurance Commission, which issues, renews, suspends and revokes HMO certificates.EO 192 sec. 4(b), 5
- Not an insurer: life insurance comes from a company on the life list, under a different licence.
How tax applies to the plan
- Premiums you pay: employees on pure compensation income cannot deduct HMO or health insurance premiums. Since TRAIN, Sec. 34 allows them no deductions, and the old ₱2,400 health premium deduction is gone. Self-employed people and businesses work under the business-expense rules instead. See health insurance for the self-employed.NIRC Sec. 34 as amended by RA 10963, from Jan 1, 2018
- Worked example: an employee on salary only pays ₱15,000 a year for a family HMO plan. Deduction allowed on the income tax return: ₱0, so taxable income stays the same (Sec. 34 as amended by TRAIN).
Before you sign or pay
- Match the company and number. Your contract should name Asiancare Health Systems, Inc. and the licence number shown at the top of this page.
- Ask for the seller's IC licence. Ask which HMO they represent and confirm it with AsianCare.
- Pay Asiancare Health Systems, not a person. Keep the official receipts issued in Asiancare Health Systems's name.
Questions
Is AsianCare legit?
Yes. Asiancare Health Systems, Inc. is licensed by the Insurance Commission (licence HMO-2024-01-R). A genuine contract names Asiancare Health Systems, Inc. and that number.
What is the AsianCare hotline?
(02) 8519-8751 (Landline), or (02) 8925-5298, as printed on asiancareph.com.